Roadside Assistance

We’ve got your back with Volkswagen Roadside Assistance.

At Volkswagen we want to ensure you have trouble free driving and an enjoyable experience. As the owner of a new Volkswagen model you will receive our Volkswagen Assist cover for the duration of your Volkswagen's manufacturer warranty period. That is a total of 3 years coverage.

Volkswagen Assist is more than a break down service; it’s your companion for those unforeseen emergency situations, providing 24 hour roadside assistance, emergency accommodation, rental vehicle and towing as well as household emergency assistance.

For more information, terms and conditions and what is covered under your roadside assistance program download the PDF below:

Roadside Information:
Hatches, Sedans, Wagons & SUVs.

If you own a Golf, Polo, Passat, Jetta, Tiguan or Touareg download this brochure to find out more.

Download Brochure

Das WeltAuto Vehicles

If you've purchased a vehicle through our Das WeltAuto used car program download the brochure below to find out more.

Download Brochure

Roadside Information:
Utes, Vans & People Movers.

If you own an Amarok, Caddy, Caravelle, Multivan, Transporter or Crafter download this brochure to find out more.

Download Brochure

If you require assistance simply call the Volkswagen Assist toll free number 1800 637 181, anywhere in Australia, any time.

Online Enquiry

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Our Location

Penrith Volkswagen

2128 - 2140 Castlereagh Road,
Penrith, NSW 2750

Phone: (02) 4724 5555

Business Hours

Penrith Volkswagen

Sales hours

Monday – Saturday: 8:30am – 5:30pm
Sunday: 10:00am – 4:00pm

Service hours

Monday –Friday: 7:00am – 5:30pm
Saturday: 8:00am – 12:00pm
Sunday: Closed

Parts hours

Monday – Friday: 8:30am – 5:00pm
Saturday: 8:00am – 12:00pm
Sunday: Closed